Returns & Exchanges

THE MAG SHOP is committed to quality products and your satisfaction is 100% guaranteed!

If for any reason you are not completely satisfied with your purchase, you may return it within 14 days of receipt and receive a full refund for the price of the product. Shipping charges will not be refunded.

Please email stating reason for return. You will be issued with a unique shop return code for your parcel.

To return your item please pack them in the original packaging and include the original dispatch note included with your order.

All returns should be sent to The Mag Shop, Toffee Factory, Lower Steenbergs Yard, Quayside, Newcastle upon Tyne, NE1 2DF, United Kingdom.

We recommend that you send goods by recorded delivery if within the UK.